Refund and Cancellation Policy
This policy applies to Reevi subscriptions bought online (Grow and Scale plans). Reevi is operated by 40Seas Inc. ("Reevol"). For these subscriptions, this policy takes precedence over section 5.1 of our Terms and Conditions.
Free trial
New subscriptions start with a 7-day free trial. You are not charged during the trial. If you cancel before the trial ends, you will not be charged at all.
Cancelling
You can cancel at any time from Account > Billing at reevi.ai, or by emailing us. When you cancel, your plan stays active until the end of the period you have already paid for, and you will not be charged again.
Refunds
If you are not satisfied, you can request a full refund within 14 days of any charge. Email compass-support@reevol.com from the address on your account and include the date of the charge. We process approved refunds within 5 business days, back to the original payment method. Your bank or payment provider may take longer to show it.
After 14 days, payments for the current billing period are not refundable, but you can still cancel to stop future charges.
Plan changes
If you upgrade, the new plan applies right away. If you downgrade, the change takes effect at your next billing date.
Contact
compass-support@reevol.com
40Seas Inc.